Technology

First-class partnerships

Western recognises the benefits of building partnerships with market leaders such as LG and Avaya to source high quality telephony products. The best options are chosen from their product ranges to suit the specific needs of the hospitality market.

Free up staff time using voice features

Western understands the need to streamline reception desk operations and improve guest services. Full hospitality functionality is available with features such as wake up call, maid status and baby listening service – all of which frees up staff resources throughout the day.

Integration with PMS

Our voice solutions can be fully integrated with your PMS, offering not just call billing but hotel-specific features such as call barring to checked-out rooms and message waiting lights on telephones.

IP applications

Western also uses proven new technology to offer even more possibilities, such as cross-site roaming and low-cost IP calls, increasing efficiency and reducing costs. The IP telephony systems are fully integrated with the same network and server infrastructure used by SpeedWay Connect and SpeedWay TV.

video on demand
guest broadband
telephony systems

overview

technology